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> [Community Guide Index](https://gitlab.inleague.io/content/guides-and-documents/-/wikis/inLeague-Community-Guide)
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inLeague Stripe Account Contact: Nikhil Kamath <nikhilk@stripe.com> and Stripe Support (https://support.stripe.com/)
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inLeague Stripe Account Contact: Ilana Nathans (ilana@stripe.com) and Stripe Support (https://support.stripe.com/)
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This page details how inLeague platform fees are collected, additional terms of service related to fee collection, how the amounts are determined, and which platform fees are refundable.
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... | ... | @@ -22,23 +22,23 @@ Any program, activity, or event for which inLeague is used in any capacity to ma |
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## Stripe Fees and Refunds
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Stripe ordinarily charges 2.9% + 30 cents of all transactions; inLeague has negotiated this down to 2.7% + 30 cents for all of our customers.
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Stripe ordinarily charges 2.9% + 30 cents of all transactions; inLeague has negotiated this down to 2.7% + 30 cents for all of our customers.
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Long ago, credit card fees were not charged on transactions refunded prior to 'settling' (within the first 12-24 hours after the original charge). This is no longer the case. **Stripe fees are non-refundable.**
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Stripe (and inLeague) will still allow a full refund, but the league is responsible for the Stripe Fee 'portion' of the transaction.
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**Example**: A parent donates $100 to the league on Monday. Stripe deducts (0.27 * $100) + 0.30 == $3.00. The league nets $97 to their Stripe account balance. On Friday, the league refunds the full $100 to the parent. The league "nets" **-$3.00**, which is subtracted from their Stripe account balance (or their bank account, if they do not have a positive Stripe account balance).
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**Example**: A parent donates $100 to the league on Monday. Stripe deducts (0.27 \* $100) + 0.30 == $3.00. The league nets $97 to their Stripe account balance. On Friday, the league refunds the full $100 to the parent. The league "nets" **\-$3.00**, which is subtracted from their Stripe account balance (or their bank account, if they do not have a positive Stripe account balance).
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inLeague recommends the use of holdbacks whenever possible and as we migrate our legacy reports to the 20th Anniversary Edition platform, we will make the Stripe transaction fees (which are already visible in the transaction ledger) as transparent as possible whenever refunds are being issued.
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## Player Registration
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## Player Registration
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* **Platform Fees: $3 + 3%** of each registration transaction. It is not currently possible to register multiple players in a single transaction, or to register a player for multiple programs in a single transaction, but these are possibilities for future development.
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**Example**: A parent pays $200 to register a player for Fall 2022.
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**Example**: A parent pays $200 to register a player for Fall 2022.
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Stripe deducts (**0.027 * $200**) + **$0.30** == **$5.70** and inLeague deducts (**0.03 * $200**) + **$3.00** == **$9.00**.
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Stripe deducts (**0\.027 \* $200**) + **$0.30** == **$5.70** and inLeague deducts (**0\.03 \* $200**) + **$3.00** == **$9.00**.
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The league nets $185.30.
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... | ... | @@ -46,13 +46,13 @@ The league nets $185.30. |
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The following example scenarios do not include the National Player Fee, which is invoiced every month and charged for each player once per membership year. It is not charged if the player is never taken off the waitlist (as those records are not sent to AYSO and are therefore not insured).
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**Example 1**: The player is not waitlisted and drops a week after registering. If the league issues a full ($200) refund, the league nets **-$14.70** (**$200** - **$5.70** - **$9.00** - **$200**).
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**Example 1**: The player is not waitlisted and drops a week after registering. If the league issues a full ($200) refund, the league nets **\-$14.70** (**$200** - **$5.70** - **$9.00** - **$200**).
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**Example 1a**: The player from example 1 returns a week later and re-registers for $200. inLeague 'credits' their platform fee of $9 from their original registration and does not deduct anything for their second registration. Stripe still deducts $5.70 from the second transaction. The league nets **$179.60** ($200 - $5.70 - $5.70 - $9). (Stripe makes out very nicely here, which is why we suggest refund holdbacks to cover their fees as well as AYSO's).
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**Example 1a**: The player from example 1 returns a week later and re-registers for $200. inLeague 'credits' their platform fee of $9 from their original registration and does not deduct anything for their second registration. Stripe still deducts $5.70 from the second transaction. The league nets **$179.60** ($200 - $5.70 - $5.70 - $9). (Stripe makes out very nicely here, which is why we suggest refund holdbacks to cover their fees as well as AYSO's).
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**Example 1b**: The player from example 1 returns a week later and re-registers, but the fee has gone up to $250. They receive the platform fee credit of $9 and inLeague deducts $1.50 (the difference between $9 and their new platform fee of $10.50). The league nets **$226.75** ($200 (original fee) - $5.70 (Stripe) - $9 (inLeague) - $200 (refund) + $250 (second registration) - $7.05 (Stripe) - $1.50 (inLeague)).
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**Example 2**: The player was waitlisted and drops after registering (whether 30 minutes after or two weeks -- this makes no difference). If the league issues a full ($200) refund, the platform fees are refunded and the league nets **-$5.70** ($200 - $5.70 - $200).
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**Example 2**: The player was waitlisted and drops after registering (whether 30 minutes after or two weeks -- this makes no difference). If the league issues a full ($200) refund, the platform fees are refunded and the league nets **\-$5.70** ($200 - $5.70 - $200).
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## Event Signups (Players or Users)
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... | ... | @@ -64,7 +64,7 @@ Platform fees for event signups are **3%** + a flat fee based on the cost of the |
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Stripe fees are the same regardless of the transaction type. Event Signups are distinct in that multiple players (or players and users) may be signed up in a single transaction, and both Stripe and inLeague platform fees apply **per-transaction** and not **per-signup**
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**Refunds**: inLeague platform fees are non-refundable for all event registrations.
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**Refunds**: inLeague platform fees are non-refundable for all event registrations.
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**Example 1**: A parent signups up two children in their family for a Summer training session. Each event registration is $100. The league nets **$185.30** (200 - $5.70 in Stripe Fees - $9 in platform fees).
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... | ... | @@ -76,7 +76,7 @@ The user interface for the event manager promotes signing up multiple players or |
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Platform fees for invoice templates follow the same sliding scale as event signups (above): **3%** + between $1.50 and $3, based on the amount of the invoice. Stripe fees are the same regardless of transaction types.
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**Refunds**: inLeague platform fees are non-refundable for all invoice templates.
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**Refunds**: inLeague platform fees are non-refundable for all invoice templates.
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### Recurring billing
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... | ... | @@ -90,8 +90,8 @@ inLeague does not charge platform fees on donations, whether they are made durin |
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## Sponsorships
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inLeague does not charge platform fees on sponsorships.
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inLeague does not charge platform fees on sponsorships.
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## Team Transactions
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inLeague platform fees apply to team-level transactions and are not refundable. |
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\ No newline at end of file |
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inLeague platform fees apply to team-level transactions and are not refundable. |
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\ No newline at end of file |