... | ... | @@ -18,7 +18,7 @@ How and when platform fees apply depends on the mechanism used (see below). **St |
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Stripe charges 2.9% + 30 cents of all transactions; inLeague has negotiated this down to 2.7% + 30 cents for all of our customers.
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These fees are non-refundable, **except** when the transaction is refunded prior to 'settling.' This is usually within the first 12 hours after the transaction is made. There is no fixed time when transactions settle, but account holders can reach out to Stripe to request a specific time window. Refunds issued against transactions that have not settled are considered **voided** and do not appear as charges on the customer's credit card at all.
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These fees are non-refundable, **except** when the transaction is refunded prior to 'settling.' This is usually within the first 12 hours after the transaction is made. There is no fixed time when transactions settle, but account holders can reach out to Stripe to request a specific time window. Refunds issued against transactions that have not settled are considered **voided** and will appear only as temporary authorizations on the credit card before 'falling off' the statement completely.
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Once a transaction has settled, Stripe (and inLeague) will still allow a full refund, but the league is responsible for refunding the Stripe Fee 'portion' of the transaction.
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